Definitions

In these terms and conditions "the company" means Pulse Marketing of Bishops Stortford Ltd and "the customer" means the person or company who contacts for the goods or services of the company.

Price

The price charged for goods will be at the current price as displayed on the company's website. This price includes delivery to a UK address by standard delivery means. The company will make a separate charge for delivery to addresses outside the UK and will agree this price with the customer at the time the order is placed.

For goods or services not included on the company's website or standard pricelist, the price to be charged will be agreed with the customer at the time of order.

VAT will be charged on all UK sales at standard rates. VAT will also be charged on all EU sales unless the customer has supplied a valid VAT number. For both EU and international sales we will also charge VAT in the case of customers arranging their own collection and transportation unless we receive sufficient evidence of the goods leaving the UK and arriving at an international address.

Delivery

Prices for delivery are as in the price section above. Goods will be delivered to the address specified by the customer where they must be signed for as received. Any disputes regarding the goods received being damaged, or different to the order placed must be notified to the company immediately. The company will endeavour to resolve these disputes by arranging to send replacement goods as soon as they are available and will advise the customer regarding arrangements for collecting goods sent in error or faulty products. The company endeavours to deliver goods promptly and in accordance with advised lead times but accepts no liability for costs incurred as a result of delays in delivering goods.

Retention of Title

Legal title and ownership of the goods shall not pass to the customer until payment has been received in full

Payment Terms

Credit facilities may be given on completion of the credit application process. Until credit facilities are arranged the company may request payment in advance for any or all transactions. We will take up trade references and also make a search with a credit reference agency. Once credit facilities are agreed the following conditions shall apply:

01.Normal credit terms are 30 days from date of invoice, however, in the following cases special terms apply:

• A 10% early payment discount is offered if payment is received within 10 days of invoice date for goods ordered other than Screen Research Screens
• A 10% discount is offered if payment is received prior to delivery on Screen Research screens ordered. The company reserves the right to delay the despatch of screens until payment has been received and also to ask for payment with order particularly in respect of orders from new customers or in respect of particular screen orders (e.g. where customised )
• The company also reserves the right to ask for payment in advance in respect of orders for special products not normally stocked and therefore ordered in specifically for a particular customer.

02.The company reserves the right to charge a fee not exceeding 2% on large amounts paid by credit card. The customer will always be advised of this in advance.

03.The company reserves the right to charge customers in respect of bank costs incurred as a result of any cheques being returned unpaid.

04.The company reserves the right to offset amounts due by the customer to the company against amounts payable by the company to the same customer.

05.Please provide any details of queries or disputes within 10 working days of receipt of any invoice.

Loan/ Demo Stock

Products on loan remain the property of Pulse Marketing but it is the responsibility of the customer to ensure they are adequately insured against theft, fire or other loss whilst in their possession. The loan period is for the maximum term of 30 days, after which time they must either be returned undamaged in their original packaging or they will be invoiced for on our normal credit terms. If goods are purchased for demonstration purposes an additional settlement discount may be offered after discussion with the appropriate company area representative.

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